Privacy Policy
1. Information We Collect
When you register and use BharatAdda, we collect:
- Personal Information: Mobile number, name you provide.
- Financial Information: UPI ID and bank account details (used solely for processing withdrawals).
- Transaction Data: All deposit, withdrawal, and game bet history.
- Device & Technical Data: IP address, device type, browser type, operating system.
- Usage Data: Pages visited, features used, session duration, actions taken on the platform.
- Communication Data: Support queries and messages sent to us.
2. How We Use Your Information
- To create, verify, and manage your account.
- To process deposits, withdrawals, bets, and winnings.
- To verify your identity and age (18+ compliance).
- To detect and prevent fraud, money laundering, and abuse.
- To send important account and transaction notifications.
- To comply with legal obligations, tax reporting (TDS), and regulatory requirements.
- To calculate and credit referral commissions.
- To improve platform performance and user experience.
- To investigate complaints and resolve disputes.
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share data only in these circumstances:
- Payment Processing: With UPI payment providers solely to process your transactions.
- Legal Compliance: With government authorities, courts, or law enforcement when legally mandated.
- Tax Authorities: TDS-related information may be shared with the Income Tax Department as required by Indian law.
- Fraud Prevention: With security or fraud prevention partners to protect the platform and its users.
- Business Transfer: In the event of a merger, acquisition, or sale, user data may be transferred to the acquiring entity.
4. Data Security
- All data is stored on secure servers.
- We use HTTPS (SSL/TLS) encryption for all data transmissions.
- User passwords are stored in a secure format.
- Access to user data is restricted to authorized personnel only.
- We conduct regular security reviews of our systems.
5. Cookies & Session Data
BharatAdda uses cookies and session tokens to:
- Keep you securely logged into your account.
- Maintain your session across pages.
- Analyze platform usage for performance improvements.
Clearing cookies from your browser will log you out of your account. We do not use cookies for advertising purposes.
6. Minors (Under 18)
BharatAdda is strictly prohibited for users under 18 years of age. We do not knowingly collect data from minors. If we discover a minor has registered:
- The account will be immediately and permanently closed.
- All remaining balance will be refunded after identity verification.
- The incident may be reported to relevant authorities.
If you believe a minor is using BharatAdda, please report it to us immediately at support@bharatadda.online.
7. Your Rights
You have the following rights over your personal data:
- Access: Request a copy of all personal data we hold about you.
- Correction: Request correction of inaccurate or outdated information.
- Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
- Portability: Request your transaction data in a machine-readable format.
- Objection: Object to certain types of data processing.
To exercise any of these rights, contact us at support@bharatadda.online. We will respond within 30 days.
8. Data Retention
- Account data is retained for as long as your account is active.
- Financial transaction records are retained for a minimum of 7 years as required by Indian financial regulations and tax laws.
- Upon account deletion, personal data is removed within 30 days, except data required to be retained by law.
- Anonymised, aggregated data may be retained indefinitely for analytics purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via a notice on the platform. Your continued use of BharatAdda after any changes indicates your acceptance of the updated policy. We recommend reviewing this page periodically.